The Fiber Feed

What is Fiber Internet? How it Works

May 11, 2026

The internet is the heartbeat of the modern home. We’ve come to rely on it…

WiFi 7 Explained: What It Is, How It Works, and Whether You Actually Need It

February 24, 2026

If your internet plan promises fast speeds but your experience still feels laggy, glitchy, or…

Modem vs Router: What They Do, Why They Matter, and How to Get the Fastest WiFi Possible

February 24, 2026

Most people plug in the equipment their internet provider hands them and hope everything magically…

Dedicated Internet Access FAQs

December 1, 2025

From symmetrical speeds to guaranteed bandwidth and 24/7 monitoring, here’s a straightforward look at what…

Streaming vs Cable: Which One’s Better for You?

October 27, 2025

If you’re still paying for a cable bundle, you’ve probably noticed the bills keep creeping…

Is 500 Mbps Fast Enough? How to Choose the Right Internet Speed

October 27, 2025

If you’ve been trying to decide what internet speed to get and have wondered “Is…

What Is Latency? How It Affects Your Internet Performance

August 7, 2025

You’ve got the gig speed. The sleek mesh Wi-Fi setup. The perfect work-from-home desk. So…

What Exactly Is Ping — And How Do You Fix It?

August 7, 2025

You didn’t miss. Your ping did.

Let’s talk about why ping matters — especially when milliseconds…

What is Business Internet and Why Do You Need It?

June 24, 2025

When your internet lags, your business does too. Missed calls, frozen screens, delayed orders—it all…

Bandwidth Bottlenecks: How Fiber Internet Can Help

October 29, 2024

Frustrated with slow internet speeds and constant buffering? You’re not alone. In our increasingly digital…

Add “Upgrade Internet” to Your Hurricane Prep List: Stay Connected with IQ Fiber

September 27, 2024

Hurricane season is upon us in a big way, and while you’re stocking up on…

You Deserve All The Extras, At No Cost!

March 28, 2024

Imagine buying a car and then being told the tires you need to drive home…

Why More Employers Are Requiring FTTH For Remote Workers

March 6, 2024

In the dynamic world of remote work, staying ahead of the curve isn't just a…

Break Up With Your Internet Provider in 5 Steps

February 14, 2024

Break Up with Your Internet Provider in 5 Steps It's time to cut ties with your…

Customer Spotlight: Scott Perry – IQ Fiber’s First User

February 1, 2024

IQ Fiber's first customer ended up being the perfect person to demonstrate the massive capabilities…

Managing Your Internet Just Got Easier

December 14, 2023

The holiday season brings joy, laughter, and quality time with loved ones. It also means…

Introducing 5 Gig Speeds: Q&A with Ximena Rogers

October 13, 2023

Ximena (he-MEN-ah) Rogers, Director of Product Management at IQ Fiber, had a busy month! Within…

The Ultimate Guide to Streaming NFL Games

September 15, 2023

Whether you're a die-hard Jacksonville Jaguars fan or root for another NFL team, you don't…

Make Back-to-School Easy with Fiber

August 10, 2023

The back-to-school season is upon us once again. As we gear up for the new…

Fiber vs. Cable: Why Fiber is The Obvious Choice

July 21, 2023

With fiber-optic internet becoming available in households across the United States, more consumers than ever…

5G Internet vs Fiber-Optic Internet: Why Fiber is Better

June 2, 2023

When choosing between 5G and fiber-optic internet, there are several factors to consider. While 5G…

IQ Fiber Achieves an 85 Net Promoter Score for Q1 of 2023

April 27, 2023

IQ Fiber is making waves in the fiber-optic internet industry! To measure and improve our customer…

Streaming 101

December 13, 2022

Take Control of Your Content with IQ Fiber

IQ Fiber empowers our customers to choose exactly…

Give Your Tenants Fiber Internet

August 26, 2022

Did you know that 94% of renters rank internet as an important amenity? With increasing…

Frequently Asked Questions

What’s so special about fiber-optic internet?

The internet is the heartbeat of the modern home. We’ve come to rely on it for work, education, entertainment, and shopping. Fiber is the best solution to provide internet because it is:

  • FAST — 1000 mbps (1G) of speed with fiber internet is about 20 times faster than standard cable. Your time is valuable, so don’t waste it waiting for your internet to load!
  • RELIABLE — IQ Fiber provides dedicated bandwidth directly to your home, so your speeds don’t dip during peak traffic hours or as more neighbors join the Fiberhood.
  • SYMMETRICAL — Only fiber has symmetrical upload and download speeds so no matter what you’re doing, you can get it done quickly.
  • FUTURE-PROOF — Fiber cables are more lightweight, durable, and resilient than copper. Its bandwidth capacity far exceeds what any home requires, so we’ll grow with you as technology changes in the future.
  • SUSTAINABLE — Traditional cable uses about 12 times more energy than fiber. It generates less heat and is made from more sustainable materials.

What is a symmetrical internet connection?

Symmetrical speeds are when upload and download speeds are equal. Older mediums like cable and DSL are asymmetrical, meaning you aren’t able to upload data as quickly as you can download it. When your speeds are symmetrical it means video calls work better, video games play faster, and your photos upload in an instant.

How does fiber-optic internet work?

Fiber-optic networks are built to transmit data through a thin fiber glass strand using pulses of light. Because each strand is dedicated to each home, there is no sharing of bandwidth between neighbors. In addition, fiber-optic networks need very little electrical power to operate. The data is transmitted at the same speed to the home as it is away from the home with very little lag. Fiber-optic networks are the fastest and most reliable home internet technology available today.

How is fiber different from wireless 5G? Is it better?

5G is a form of wireless broadband delivered using nearby cell towers while fiber-optic internet is connected directly to your home. FTTH (fiber to the home) connections provide dedicated bandwidth while a 5G shares bandwidth with your neighbors. Though 5G wireless is great for mobile devices when you aren’t home, fiber-optic is much faster and more reliable to use for the many connected devices within your home.

Can I keep my existing TV, phone, and security services?

Yes. In most cases you will be able to keep your existing services. However, once you move to our services, you’ll have enough speed and bandwidth to manage all your services over the internet. It’s also easy to move to a voice-over-internet-protocol (VOIP) service like Google Voice or Vonage where you can keep your phone number. You always have the option to remove your home phone altogether in favor of using your cell exclusively instead. Most national security monitoring companies offer “cut the cable cord” services with faster response times than a landline can offer.