News & Press
IQ Fiber Opens New Charleston Operations Center, Transforming a Former Warehouse into a Modern Local Hub
May 27, 2026
Six-month renovation turns 2030 Herbert Street into a regional center for customer support, field operations, and technical operations Charleston, SC...
IQ Fiber Launches 100% Fiber-Optic Internet Service in Pinellas County
May 1, 2026
Fast-growing fiber provider brings its all-fiber network, transparent pricing, and customer-first experience to the Gulf Coast of Florida Clearwater, FL...
IQ Fiber Enters Delaware, Bringing a Smarter Internet Choice to the First State
March 30, 2026
Fast-growing fiber provider gives Delaware residents and businesses a new choice: 100% fiber-optic internet with no contracts, no hidden fees,...
ThinkBig Networks Rebrands as IQ Fiber, Bringing A Smarter Internet Choice to Maryland
December 11, 2025
Company will accelerate network deployment in the Chesapeake Bay and Mid-Atlantic Region. Timonium, MD — December 11, 2025 —IQ Fiber,...
IQ Fiber Launches 100% Fiber-Optic Internet Service in Charleston, South Carolina
October 27, 2025
Company brings much needed choice to the Charleston metro area with an all-fiber network, easy-to-understand pricing and a customer-first experience...
IQ Fiber Launches Service in Savannah, Georgia
July 10, 2025
$50 Million Fiber Internet Project to Serve First Customers SAVANNAH, Ga., July 10, 2025 – IQ Fiber, a rapidly expanding...
Frequently Asked Questions
What’s so special about fiber-optic internet?
The internet is the heartbeat of the modern home. We’ve come to rely on it for work, education, entertainment, and shopping. Fiber is the best solution to provide internet because it is:
- FAST — 1000 mbps (1G) of speed with fiber internet is about 20 times faster than standard cable. Your time is valuable, so don’t waste it waiting for your internet to load!
- RELIABLE — IQ Fiber provides dedicated bandwidth directly to your home, so your speeds don’t dip during peak traffic hours or as more neighbors join the Fiberhood.
- SYMMETRICAL — Only fiber has symmetrical upload and download speeds so no matter what you’re doing, you can get it done quickly.
- FUTURE-PROOF — Fiber cables are more lightweight, durable, and resilient than copper. Its bandwidth capacity far exceeds what any home requires, so we’ll grow with you as technology changes in the future.
- SUSTAINABLE — Traditional cable uses about 12 times more energy than fiber. It generates less heat and is made from more sustainable materials.
What is a symmetrical internet connection?
Symmetrical speeds are when upload and download speeds are equal. Older mediums like cable and DSL are asymmetrical, meaning you aren’t able to upload data as quickly as you can download it. When your speeds are symmetrical it means video calls work better, video games play faster, and your photos upload in an instant.
How does fiber-optic internet work?
Fiber-optic networks are built to transmit data through a thin fiber glass strand using pulses of light. Because each strand is dedicated to each home, there is no sharing of bandwidth between neighbors. In addition, fiber-optic networks need very little electrical power to operate. The data is transmitted at the same speed to the home as it is away from the home with very little lag. Fiber-optic networks are the fastest and most reliable home internet technology available today.
How is fiber different from wireless 5G? Is it better?
5G is a form of wireless broadband delivered using nearby cell towers while fiber-optic internet is connected directly to your home. FTTH (fiber to the home) connections provide dedicated bandwidth while a 5G shares bandwidth with your neighbors. Though 5G wireless is great for mobile devices when you aren’t home, fiber-optic is much faster and more reliable to use for the many connected devices within your home.
Can I keep my existing TV, phone, and security services?
Yes. In most cases you will be able to keep your existing services. However, once you move to our services, you’ll have enough speed and bandwidth to manage all your services over the internet. It’s also easy to move to a voice-over-internet-protocol (VOIP) service like Google Voice or Vonage where you can keep your phone number. You always have the option to remove your home phone altogether in favor of using your cell exclusively instead. Most national security monitoring companies offer “cut the cable cord” services with faster response times than a landline can offer.